High-quality and fast technical support
Insights
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AMACO experts are instantly available via video using XM Reality Remote Guidance Software.
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Doesn’t require any pre-installation and can be used with any mobile device with a camera. On top customers can use smart glasses for a hands-free service solution for even faster problem-solving.
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This new technology is allowing the AMACO experts to support customers as if they were onsite: reducing reaction time & owntime while also reducing travel time and carbon footprint.
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Is not only a real-time support solution in case of errors but also supporting our customers when they are doing inspections on their own or providing user and maintenance trainings for the employees onsite.
